Feedback form
A rating, what worked, and what should change. Short enough to finish. Organized enough that the comment does not die in a forwarded email.
What this form needs to do
01
A choice for the rating, an optional email if you want to reply, and one open field for the comment. Leave the comment optional. Required comments make people invent a sentence.
Plain words beat a row of stars you then have to explain. Five options, written the way your team talks, are enough.
02
Email the team, with reply-to set to the writer when they left an address. Send a copy to the tool someone already watches during the day. The inbox keeps the original, including the page it came from.
Views against submissions show whether the form is being opened and whether people are finishing it.
03
The purchase, the event, the help article. Put the form on that page, with questions specific enough that the answer is useful the same day.
14 days on the full product. No credit card. Create a beautiful form today.